In the next few days all households will receive a Household Enquiry Form (HEF) addressed to “the occupier” listing the details of who we think is living at the property. All households are required by law to respond and tell us if the information on the form is correct or of any changes. Once you have your letter, it is quick and easy to respond on line and you can also register any additions or changes of address. If you don’t respond you will receive a reminder followed by a personal visit. Please pass this message to your friends and family.