Stay Winter Wise

This week’s weather has served as a timely reminder of how important it is to be prepared for flooding.

To prepare for any future flooding, there are a few things you can do to protect yourself and your home. If you haven’t already, sign up for flood warnings here.

If needed, our virtual hubs will be available to support people affected by flooding during the pandemic. You can report flooding and your recovery needs by submitting an online report on our website or by ringing Customer First on 01422 288001. Teams will then arrange the appropriate support.

If you see flood water, identify the source of the water – blocked gully, reservoir, watercourse or sewer – and report it at:

For more information on being winter wise, see our booklet here.